The link to our in-platform support channel, previously displayed in the lower right-hand corner of the page on mobile and desktop browser, has been hidden on mobile sized screens and moved to the left-hand menu.
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Please see the image below to see your new mobile record layout, where the Help link now appears on the left-hand bar menu in the mobile layout and what the support channel user interface looks like on your device.
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This change has been made to reduce its intrusiveness on the page and provide you with a smoother interface with your Donesafe records.ย
We hope this change will make your Donesafe records more accessible and deliver a more streamlined user experience.
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