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Donesafe
53 articles in this collection
Written by
Bemalyn Sabuero,
Monica Sullivan,
and
Caitlin Gilbert
Organization, Location and User Data Files - CSV Template Manual
Setting up your company in Donesafe
Written by
Bemalyn Sabuero
Updated over a week ago
New changes to Donesafe layout on mobile devices
There has been new changes made to the Donesafe layout on mobile devices.
Written by
Monica Sullivan
Updated over a week ago
New Account Training Suite & Admin Help / Role Permissions
Role Permissions in Brief
Written by
Caitlin Gilbert
Updated over a week ago
Role Permissions in Depth
Written by
Caitlin Gilbert
Updated over a week ago
Help for Managers and Team Leaders / Report Builder Tips
How to activate the Report Builder
Written by
Caitlin Gilbert
Updated over a week ago
Help for Managers and Team Leaders / General
What the different Notifications mean.
Written by
Caitlin Gilbert
Updated over a week ago
Troubleshooting, Known Bugs and Workarounds / General tips & troubleshooting (worker)
Can't select users on Acknowledgement Report.
Written by
Caitlin Gilbert
Updated over a week ago
Can't add incident in the future
Written by
Caitlin Gilbert
Updated over a week ago
Troubleshooting, Known Bugs and Workarounds / General Tips & Troubleshooting (admin)
A location is not displaying when trying to set a parent location. (Ref# #135586973)
Written by
Caitlin Gilbert
Updated over a week ago
CSV export not opening or saving. (IE11)
Written by
Caitlin Gilbert
Updated over a week ago
I can't find a staff member in the user list when creating a record, but they definitely have a user profile.
Written by
Caitlin Gilbert
Updated over a week ago
New locations not showing up for users: Enabling locations
Written by
Caitlin Gilbert
Updated over a week ago
Having trouble uploading you .csv files? Try this:
Written by
Caitlin Gilbert
Updated over a week ago
How to export records (and then how to convert them into cells) (Advanced- Admin Only)
Written by
Caitlin Gilbert
Updated over a week ago
Help for Managers and Team Leaders / Courses and Learning Management
User Course and Document Management
Written by
Caitlin Gilbert
Updated over a week ago
Troubleshooting, Known Bugs and Workarounds / Issues with Users & People Selectors
Unable to resend welcome email. Getting 404 error. (Ref #133650235)
Written by
Caitlin Gilbert
Updated over a week ago
Duplicate users in people selectors; no duplicates in user list. (Ref #130418583)
Written by
Caitlin Gilbert
Updated over a week ago
Can't access No Rights user's profile. (Ref: #134410519)
Written by
Caitlin Gilbert
Updated over a week ago
Troubleshooting, Known Bugs and Workarounds / General Bugs and Workarounds
Manual page jump on user list not changing page.
(Ref #134410073)
Written by
Caitlin Gilbert
Updated over a week ago
Action tracks showing disabled module states in section list. (#133059701)
Written by
Caitlin Gilbert
Updated over a week ago
Columns not sorting in certain record indexes (Ref #127703987)
Written by
Caitlin Gilbert
Updated over a week ago
When creating courses I'm unable to make a course that is not a SCORM course. (Ref #133904811)
Written by
Caitlin Gilbert
Updated over a week ago
Location selectors not showing primary location.
Written by
Caitlin Gilbert
Updated over a week ago
Workflow stage numbers saving incorrectly for alternate level stages. (Ref #133309727)
Written by
Caitlin Gilbert
Updated over a week ago
Location drop down not working (Ref #133982265)
Written by
Caitlin Gilbert
Updated over a week ago
Can't close 'Standalone' Action (Ref #128472863)
Written by
Caitlin Gilbert
Updated over a week ago
Error 404 Page Not Found.
Written by
Caitlin Gilbert
Updated over a week ago
Assigned action shows a 404 error when you try and click on it. (Ref #129514987)
Written by
Caitlin Gilbert
Updated over a week ago
Error 413 Entity Too Large error when uploading files. (Ref ##134235479)
Written by
Caitlin Gilbert
Updated over a week ago
Error 500 message
Written by
Caitlin Gilbert
Updated over a week ago
Error 500 after adding a new incident report or hazard report whilst adding new users.
Written by
Caitlin Gilbert
Updated over a week ago
New Account Training Suite & Admin Help / Administrator Help
Setting up Single Sign On with ADFS (SAML)
Written by
Caitlin Gilbert
Updated over a week ago
Bulk Importing Records
Written by
Caitlin Gilbert
Updated over a week ago
Configuring the Visitor App
How to change the look and feel on the Visitor App
Written by
Caitlin Gilbert
Updated over a week ago
Enable permissions for a single module.
Written by
Caitlin Gilbert
Updated over a week ago
How to set up single sign on with Azure (SAML)
Written by
Caitlin Gilbert
Updated over a week ago
New Account Training Suite & Admin Help / Automation & Workflow 'Things'
Add placeholder text to automated actions and notifications.
Written by
Caitlin Gilbert
Updated over a week ago
Receive a notification a week before a subordinate's document expires.
Written by
Caitlin Gilbert
Updated over a week ago
Trigger an automation when an incident participant is added.
Written by
Caitlin Gilbert
Updated over a week ago
Notify a user "x hours" or "x days" before something is due.
Written by
Caitlin Gilbert
Updated over a week ago
Send a message x hours after a record is created but not submitted.
Written by
Caitlin Gilbert
Updated over a week ago
Block a user from advancing if all actions not complete.
Written by
Caitlin Gilbert
Updated over a week ago
Trigger automations based on Incident Participants.
Written by
Caitlin Gilbert
Updated over a week ago
Block a user from submitting an incomplete audit or observation
Written by
Caitlin Gilbert
Updated over a week ago
Automatically notify users that they are enrolled in a course.
Written by
Caitlin Gilbert
Updated over a week ago
Use Quick User Collections to Target 'The Record's Location'
Written by
Caitlin Gilbert
Updated over a week ago
Everyday use for workers and employees / General
Adding Donesafe to the homescreen of your mobile device
Written by
Monica Sullivan
Updated over a week ago
Using Donesafe on a mobile phone
Written by
Caitlin Gilbert
Updated over a week ago
New Account Training Suite & Admin Help / Part One: Basic Account Setup
Tags - Creating tags and adding them to users (optional)
Written by
Caitlin Gilbert
Updated over a week ago
New Account Training Suite & Admin Help / Part 3: Automating Donesafe
Using Groups in the Donesafe Rule Set Builder (Advanced)
Written by
Caitlin Gilbert
Updated over a week ago
Using the Donesafe Rule Set Builder (Beginner)
Written by
Caitlin Gilbert
Updated over a week ago
Setting up User Collections
Written by
Caitlin Gilbert
Updated over a week ago
New Account Training Suite & Admin Help / Part Two: Account Customisation
Upload a new SCORM Course
Written by
Caitlin Gilbert
Updated over a week ago